FAQs - New Learning Leads Sep 2018


A NEW Learning Leads system went live on 1 September 2018. The following Frequently asked questions  have been provided to support users across the borough.

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P

Question:

Password: What if I forget my password?

(Last edited: Thursday, 8 November 2018, 2:58 PM)
Answer:

 If you already have an account, you will be able to change your password at any time. Click on profile in the top right and preferences.

If you can't remember your password, the use the forgotten your password link. 

If you do not have an account  - you will need to request an account via the system. The system can only reset passwords for existing accounts.


Question:

Password: What is my password?

(Last edited: Thursday, 8 November 2018, 2:20 PM)
Answer:

Default passwords are given to setting managers and headteachers. You will be prompted to change the default password when you first log in. If you forget your password, please use the forgotten password link and make sure that you enter your username details accurately.

If you do not receive a password reset email, it could be because you don't yet have an account.

If you are in doubt please email support@learningleads.org.uk to check.